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Y.4 Selecting the Best Customers

Selecting the Best Customers You Can Get This workshop is about how to find the ideal customer segments to whom to offer your products and services. Explore the options of approaching new markets and segments, find your core customer groups, and decide how to adapt your products to them. The purpose of this workshop is to: Review your current and future customer portfolio Get to know your core customer segments, and discover their needs, habits, and ways of thinking Explore how to adapt your products and services to your favorite customers Make an action plan for improving your customer portfolio When the workshop is over you will walk away with: A toolstack to work on your customer portfolio A 30-60-90 Days Action Plan for your next steps

Course Instructor: Instructor

FREE

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Course Overview

Schedule of Classes

Course Curriculum

1 Subject

Y.4 Selecting the Best Customers

26 Learning Materials

Welcome!

Welcome

Video
00:03:08

Working with your GrowthWheel Advisor and the GrowthWheel Tools

Video
00:01:24

How Can You Segment Your Customers?

Customer Segments Framework Introduction

Video
00:01:18

Customer Segments Framework

Video
00:01:28

Customer Segments Framework Examples

Video
00:02:12

6 Customer Segments Decision Sheet Introduction

Video
00:01:46

Customer Segments Decision Sheet

Video
00:01:25

Customer_Segments_–_Y4.1

PDF

Customer_Segments_–_Y4.01

PDF

Segmenting Your Customers and Learning About Them

Lead_Generation_–_Y4.05

PDF

Customization_–_Y4.03

PDF

Customer_Persona_–_Y4.06

PDF

Customer_Lifetime_Value_-_Y4.07

PDF

Customization Decision Sheet Introduction

Video
00:01:57

Customization Decision Sheet

Video
00:01:12

Lead Generation Decision Sheet Introduction

Video
00:01:18

Lead Generation Decision Sheet

Video
00:01:26

Customer Personal Decision Sheet Introduction

Video
00:01:41

Customer Persona Decision Sheet

Video
00:01:32

Customer Lifetime Value Decision Sheet Introduction

Video
00:00:48

Customer Lifetime Value Decision Sheet

Video
00:01:33

Taking Action on What Your Learned

30-60-90_Days_Plan

PDF

30-60-90 Days Action Plan for the Customer Portfolio

Video
00:01:35

30-60-90 Days Action Plan Online

Video
00:03:14

Wrap Up and Thanks for Joining Us!

Video
00:02:26

Other

Selecting the Best Customers (Y4)

PDF

Course Instructor

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Instructor

103 Courses   •   2424 Students